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A secretary’s checklist for smoother pitch hire: lessons from busy weeks

Facility hire looks simple from the outside. From the inside, it is a stream of exceptions.

A good checklist is public rules plus a calendar hirers can read.

Escalations shrink when availability is unambiguous.

A good checklist is public rules plus a calendar hirers can read.

Start by publishing real availability for club secretaries, then add payments once the diary is trusted.

FacilityPro is built for UK grassroots venues: pitches, halls, courts, and community rooms.

Key takeaways

  • Treat the calendar as the only booking truth for club secretaries.
  • Publish prices, buffers, and cancellation rules where hirers can see them.
  • Take payment in the booking flow when you open public hire.
  • Give more than one officer access so holidays do not freeze the diary.

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