A secretary’s checklist for smoother pitch hire: lessons from busy weeks
Facility hire looks simple from the outside. From the inside, it is a stream of exceptions.
A good checklist is public rules plus a calendar hirers can read.
Escalations shrink when availability is unambiguous.
A good checklist is public rules plus a calendar hirers can read.
Start by publishing real availability for club secretaries, then add payments once the diary is trusted.
FacilityPro is built for UK grassroots venues: pitches, halls, courts, and community rooms.
Key takeaways
- Treat the calendar as the only booking truth for club secretaries.
- Publish prices, buffers, and cancellation rules where hirers can see them.
- Take payment in the booking flow when you open public hire.
- Give more than one officer access so holidays do not freeze the diary.
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