How a shared availability calendar helps club secretaries: lessons from busy weeks
Ask any busy secretary supporting club secretaries: the diary is never just a diary — it is customer service, cashflow, and conflict resolution.
A shared calendar makes ‘is it free?’ a self-serve question for club secretaries.
A shared calendar makes ‘is it free?’ a self-serve question for club secretaries.
Publish opening hours once; stop retyping them into every reply.
None of this requires a complicated transformation project. It requires one source of truth in Wales.
With FacilityPro, hirers book live availability online and can pay at booking — no sales call required.
Key takeaways
- Treat the calendar as the only booking truth for club secretaries.
- Publish prices, buffers, and cancellation rules where hirers can see them.
- Take payment in the booking flow when you open public hire.
- Give more than one officer access so holidays do not freeze the diary.
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