Deposits, no-shows, and fair cancellation rules

Volunteer-run venues in London and the South East often invent process under pressure. That works until volume rises.

Fair rules, applied consistently, beat case-by-case bargaining.

Fair rules, applied consistently, beat case-by-case bargaining.

No-show patterns cluster around unpaid informal holds.

The venues that feel ‘easy to hire’ rarely rely on heroic inbox management.

FacilityPro lets venues list free, keep internal bookings free, and take about 90% of paid public hire.

Key takeaways

• Treat the calendar as the only booking truth for school lettings teams.
• Publish prices, buffers, and cancellation rules where hirers can see them.
• Take payment in the booking flow when you open public hire.
• Give more than one officer access so holidays do not freeze the diary.

See FacilityPro pricing · Football clubs · List your facility free