Working with council and leisure bookings teams

The best booking process is the one people actually follow on a wet Tuesday night.

Consistent terms across sites help casual hirers succeed first time.

Public-facing journeys reduce phone queues for bookings offices.

Public-facing journeys reduce phone queues for bookings offices.

Start by publishing real availability for facility managers, then add payments once the diary is trusted.

If you still run hire from WhatsApp, a public FacilityPro calendar is the simplest upgrade.

Key takeaways

• Treat the calendar as the only booking truth for facility managers.
• Publish prices, buffers, and cancellation rules where hirers can see them.
• Take payment in the booking flow when you open public hire.
• Give more than one officer access so holidays do not freeze the diary.

See FacilityPro pricing · Football clubs · List your facility free