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Internal club use vs public hire: keeping both tidy: lessons from busy weeks

Ask any busy secretary supporting club secretaries: the diary is never just a diary — it is customer service, cashflow, and conflict resolution.

Coaches should request changes in the same system hirers use.

Coaches should request changes in the same system hirers use.

Coaches should request changes in the same system hirers use.

Start by publishing real availability for club secretaries, then add payments once the diary is trusted.

With FacilityPro, hirers book live availability online and can pay at booking — no sales call required.

Key takeaways

  • Treat the calendar as the only booking truth for club secretaries.
  • Publish prices, buffers, and cancellation rules where hirers can see them.
  • Take payment in the booking flow when you open public hire.
  • Give more than one officer access so holidays do not freeze the diary.

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